Jody Glidden

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27 Mar: 4 Tips From a Manager of Remote Workers

Between 2005 and 2017, there was a 159% growth in remote work across the United States. Today, about 4.7 million US workers spend at least some of their workweek working remotely — a number that’s rising daily in the midst of the COVID-19 outbreak (novel coronavirus 2019).

If you’ve never managed a remote workforce before, it may seem daunting. While you might imagine that remote work comes with a whole new set of management challenges, the truth is many of the same management principles hold true. Sure, there are a few snags you’ll want to avoid — like losing…

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24 Mar: How to adjust to working remotely so you remain productive

For many professionals in office settings, the day is relatively structured. You commute to work, either walking, by public transit, or in your car, and you might grab a coffee on the way. Once you’re there, you have your “good morning!” round before settling into your workspace and firing up your computer. Perhaps your team has a standing meeting at 9:15 every day, or the office generally breaks and gathers near the coffee pot to catch one another up on projects.

At some point in the day, you take your lunch, and – when the day ends, you turn off…

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09 Dec: Automating the Mundane: PwC’s Philip Grosch on the Value of Introhive

PwC’s Global Salesforce Transformation program seeks to deploy Salesforce for organizations across the globe, creating efficiencies by embracing both automation and human experience. Introhive partnered with PwC within the early days of our development, and we have remained close partners since. With Introhive’s help, PwC has brought CRM transformation to over 100,000 users across 90 countries.

We sat down with Philip Grosch, Partner Global Salesforce Transformation Program Executive at PwC, to talk about the value that Introhive brings to PwC and how the platform is helping the firm drive their own digital transformation journey. 

Watch the interview here:

There…

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27 Nov: ERM Solutions Evolve: The Times Are Changing for Enterprise Relationship Management

How AI-powered technology innovations have made ERM software more valuable than ever before.

Personal interactions versus automated transactions: Which is more likely to propel your business into the future? Both, actually.

Today’s buyers expect more from their customer experience. Indeed, they care about how you treat them almost as much as product quality and price. But the challenge here is that while your organization might excel at one-on-one service, making every customer feel like the most valuable customer can be tough. It’s a level of service scaling that requires a depth of knowledge not easily parsed from the dark…

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20 Nov: Introhive Wins Deloitte Technology Fast 50™ Award

 

Introhive is the proud recipient of the 2019 Deloitte Technology Fast 50™ Award, and has been named one of the top 10 fastest-growing technology companies in Canada.

Each year, the Deloitte Canada Technology Fast 50™ program celebrates the world-class achievements of technology companies, highlighting their commitment to innovation, leadership, and rapid revenue growth over the previous four years. The program recognizes forward-thinking companies, both public and private, by presenting awards in distinct categories that characterize and define the unique strengths of the Canadian technology industry.

Introhive is an AI powered SaaS platform designed to help organizations realize the full…

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17 Sep: Everything You Need to Know about Relationship Intelligence Automation

A referral is the kick start to the buying process for a staggering 84 percent of all buyers. That means client satisfaction should be a top priority if you want to grow top-line revenue. Not only do happy clients make glowing recommendations; they also stick around to add revenue year-over-year.

But do you have what it takes to keep, grow and build these lasting relationships? If you don’t have a 360-degree view of your total network (your organization, prospects, clients, etc.), the answer is likely no.

But good news: that holistic view is within reach. Say hello to your…

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21 Aug: The 3 Q’s of Data Management for Professional Services Firms

According to the International Data Corporation (IDC), worldwide revenues for big data and analytics will reach $203 billion by 2020. Of the industries that are investing in big data and analytics solutions, professional and financial services firms are making the largest investments.

The increase of spending into big data and analytics solutions shows that today’s professional services firms understand the need for quality data and the impact poor data can have on their firm. One of the most common investments professional services firms make to collect their contact data is in a customer relationship management (CRM) system.

However, simply having…

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24 Apr: 6 Social Selling Tools to Power Up Your Sales Pipeline

In today’s digital economy, many progressive sales and marketing leaders know that social selling provides a serious advantage to those who use it. Without it, your business development team will generate fewer leads, close fewer deals, and struggle to make new contacts.

Why is that? Social media is what your clients are using for research when making purchasing decisions.

According to a study of B2B buyers by Harvard Business Review, 53% of buyers turn to social media for assessing tools and technologies and when making a final selection. If that’s not enough data, consider that B2B buyers often have already…

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03 Apr: How Strategic Events Build Brands and Pipeline With Raunuk Wahiwala

Let’s say you have a business target that’s out of your network. How are you going to meet them? Cold calling isn’t likely to work considering the fact that only 1% of cold calls result in a client meeting. You can’t just send an email and hope it makes it past the spam filter. You don’t have any mutual connections you can leverage. So, what are you left to do?

In business, strategic events can help you open all kinds of doors that ordinarily may not be open to you.

Meet Raunuk Wahiwala, Introhive’s new business development and events consultant…